Plugin Activation problem.

[aj270303@gmail.com]

You plugin on activation screws up my AIt plugins display page.

Please see the Link below

View post on imgur.com

[aj270303@gmail.com]

Please answer my support ticket.

Why is the support so slow..?

[NextScripts.com]

Could you please explain what exactly do you mean?

[aj270303@gmail.com]

The below picture is my Ait section before I activate your plugin

View post on imgur.com

The picture in the first post is AFTER your plugin is activated

[NextScripts.com]

Do you mean so say that SNAP made images in the “Add Plugin” section disappear?

It sounds like you have Javascript broken on your site. Please take a look at your debug console in any browser for Javascript errors.

[aj270303@gmail.com]

Yes.

For some reason something in your plugin when activated screws the page. It is totally fine when your plugin is NOT activated.

[NextScripts.com]

It sounds like you have Javascript broken on your site. Please take a look at your debug console in any browser for Javascript errors.

[aj270303@gmail.com]

Nope everything is fine……

[aj270303@gmail.com]

Uncaught TypeError: Cannot read property ‘appendChild’ of null
at g (<anonymous>:1:615)
at HTMLCanvasElement.c (<anonymous>:1:324)
at HTMLCanvasElement.e.toDataURL (<anonymous>:1:1110)
at d (plugin-install.php:73)
at e (plugin-install.php:73)
at plugin-install.php:73
at plugin-install.php:73

[NextScripts.com]

Well, JavaScript is broken on your site. Our plugin is just using the broken part somewhere earlier then usual causing your visual effects.

If you like I can take a look at your environment. Please open a support ticket with your site details.

• This reply was modified 6 years, 2 months ago by NextScripts.com.

[aj270303@gmail.com]

That would be appreciated. Many thanks.

[aj270303@gmail.com]

Ticket created.

[Author]

Posts