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Troubles with Facebook?

(Facebook officially closed unrestricted access to its API.)

  • Apps created on or after May 1st, 2018 can’t post anywhere without approval.
  • Since August 1, 2018. All Apps including old existing apps MUST be explicitly approved by Facebook to be able to make posts.
  • Yes, this includes apps that were working fine for years.
  • Yes, this includes apps that were already approved before May 2018.

Please read here about what happened to Facebook and why.

Please do not open new tickets about that. Facebook native API is now officially closed for ALL unapproved apps. You must either submit your app for review, or use premium API. Please see “Now What? / What’s next?” section from this post for Facebook connection options.

Please contact us if you have any questions.

If you have technical problems we would recommend you to open a Support Ticket.
Have some general questions? Please see the General FAQ

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If you have a technical problem please open a Support Ticket instead. You will get an answer much faster.

Also please check the Technical Problems Troubleshooting FAQ Most probably the answer to your problem is already there.

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