Known Issues

Please check the current known issues with the SNAP

Please do not open new tickets regarding those issues. We are already aware of them. Thank you.

[Active/Recent] Known Issues
INSTAGRAM [Dec 2017]

Instagram made some very big changes in its workflow causing many major troubles.

1. “checkpoint_required” issue. It has been fixed in the plugins version 4.1.1 and API 4.0.37. Please update both plugin and API. More info about the fix here
2. “{“message”: “login_required”, “logout_reason”: 3, “status”: “fail”}” – Fixed in the API 4.0.42.
3. “{“message”: “Bad request”, “status”: “fail”}” – – Fixed in the plugin version 4.1.2 and API 4.0.39
4. “{“authenticated”: true, “user”: true, “status”: “ok”}”Fixed in the API 4.0.38
5. “{“message”: “login_required”, “error_title”: “You Were Logged Out”, “error_body”: “Please log back in.”, “logout_reason”: 8, “status”: “fail”}”Fixed in the API 4.0.42
6. “{“authenticated”: false, “user”: true, “status”: “ok”} “Fixed in the API 4.0.44

Update [Dec 18, 2017] All known issues are fixed. Please see the “Instagram issues” post for more info.

FACEBOOK [October 2017]

Critical Changes – As usually Facebook made a silent change to it’s API on October 4, 2017. All apps created since Oct 4, 2017 come with “Strict Mode” enebled by default and must have website URL in the “Valid OAuth redirect URIs” field. Otherwise you will get this error:

Please see here for instructions how to fix this error: [October 2017] Facebook Changes

Instagram [Aug 2017] – “[error_type] => sentry_block” Error
Explanation is here: Instagram – Issues

DeviantArt – Site is unstable. Many posts are getting lost.
Flipboard – Site is unstable and sometimes si throwing “Flipboard Oops, something went wrong” or “500 Server Error An internal server error occured” errors. Nothing can be done until Flipboard fixes itself.

[Permanent/Unfixable] Known Issues

SNAP Pro for Wordpress

Pro version upgrade adds the ability to configure more than one account for each social network and some additional features.

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