Known Issues
Please check the current known issues with the SNAPPlease do not open new tickets regarding those issues. We are already aware of them. Thank you.
[Active/Recent] Known Issues
1. “checkpoint_required” issue. It has been fixed in the plugins version 4.1.1 and API 4.0.37. Please update both plugin and API. More info about the fix here
2. “{“message”: “login_required”, “logout_reason”: 3, “status”: “fail”}” – Fixed in the API 4.0.42.
3. “{“message”: “Bad request”, “status”: “fail”}” – – Fixed in the plugin version 4.1.2 and API 4.0.39
4. “{“authenticated”: true, “user”: true, “status”: “ok”}” – Fixed in the API 4.0.38
5. “{“message”: “login_required”, “error_title”: “You Were Logged Out”, “error_body”: “Please log back in.”, “logout_reason”: 8, “status”: “fail”}” – Fixed in the API 4.0.42
6. “{“authenticated”: false, “user”: true, “status”: “ok”} “ – Fixed in the API 4.0.44
Update [Dec 18, 2017] All known issues are fixed. Please see the “Instagram issues” post for more info.
FACEBOOK [October 2017]

Please see here for instructions how to fix this error: [October 2017] Facebook Changes
Instagram [Aug 2017] – “[error_type] => sentry_block” Error
Explanation is here: Instagram – Issues
DeviantArt – Site is unstable. Many posts are getting lost.
Flipboard – Site is unstable and sometimes si throwing “Flipboard Oops, something went wrong” or “500 Server Error An internal server error occured” errors. Nothing can be done until Flipboard fixes itself.
[Permanent/Unfixable] Known Issues
SNAP Pro for Wordpress
Pro version upgrade adds the ability to configure more than one account for each social network and some additional features.
Latest Blogposts

Corrupted cache issue with SNAP Pro.
What happened? SNAP Pro is checking for API update every 6 hours. Today (May 22, 2019) around 6:30PM EST Google Cloud messed our update server for about 7 minutes. A bunch of "lucky" sites that were checking for update during those 7 minutes got their plugin cache...

Support for “Google My Business” is coming soon…
Support for "Google My Business" is coming this fall. Google recently made some kind of blog-a-like functionality available for local business listings. As a local business owner you can add posts, events, offers as well as products to your business listing. Although...

Facebook app review
We are getting a lot of questions about upcoming deadline for Facebook app review. People are asking what should we do. The honest answer would be: "No one has any idea". We submitted several apps for Facebook review using different ways of describing and explaining...

What happened with Facebook
What happened with Facebook? Facebook made changes to it's API access policy on May 1st, 2018. As the result we introduced our own Premium API for Facebook. We feel that we need to explain how exactly those changes affected SNAP. Since the beginning Facebook native...

Instagram issues
Instagram made some very big changes to authentication process. About 70% of our users are affected by them. Before the changes the process was quite simple: Sometimes Instagram decided that login from SNAP is "unusual" and asked for confirmation. You just had to open...