PRO Multiuser does not work

Forums SNAP – WordPress Plugin Forums PRO Multiuser does not work

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #559659
    Blackriver
    Participant

    Hello,

    We recently bought the SNAP Pro Multiuser Plugin for WordPress for a multisite, the problem that we find is that it only allows us to select it for a single site in the multisite.

    We would appreciate your help in this matter.

    Thank you.

    #559681
    NextScripts
    Keymaster

    What is your exact version number as you see it in the Help/Support plugin page?

    #559685
    Blackriver
    Participant

    Hi,

    Plugin Version: 4.2.8 (API Version: 4.4.7) [Pro Edition]

    Thanks.

    #559694
    Blackriver
    Participant

    BUMP

    #559696
    NextScripts
    Keymaster

    Please answer:

    What is your exact version number as you see it in the Help/Support plugin page?

    #559736
    Blackriver
    Participant

    As I already told you, the version is the following: Plugin Version: 4.2.8 (API Version: 4.4.8 [ID:21751]) [Pro Edition]

    Please read my answers before replying with the same question. If you see that my answer is not the information that you are requesting, probably we are not understanding each other, try to make the question in other way, or be more specific.

    Regards

    #559835
    NextScripts
    Keymaster

    We fixed your license. Please go to the Help/Support page and click “[Check for API Update]”

    #559868
    Blackriver
    Participant

    Hello,

    Thanks, I can confirm that it is working now. As this has taken 3 months to be resolved, I would like that my licence period is extended for 3 months as I am starting now to be able to use the service.

    Best regards

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