- November 30, 2018 at 6:27 am #559659
We recently bought the SNAP Pro Multiuser Plugin for WordPress for a multisite, the problem that we find is that it only allows us to select it for a single site in the multisite.
We would appreciate your help in this matter.
Thank you.December 4, 2018 at 1:27 pm #559681
What is your exact version number as you see it in the Help/Support plugin page?December 11, 2018 at 5:16 am #559685
Plugin Version: 4.2.8 (API Version: 4.4.7) [Pro Edition]
Thanks.December 18, 2018 at 4:32 am #559694
BUMPDecember 18, 2018 at 5:29 pm #559696
What is your exact version number as you see it in the Help/Support plugin page?January 3, 2019 at 5:43 am #559736
As I already told you, the version is the following: Plugin Version: 4.2.8 (API Version: 4.4.8 [ID:21751]) [Pro Edition]
Please read my answers before replying with the same question. If you see that my answer is not the information that you are requesting, probably we are not understanding each other, try to make the question in other way, or be more specific.
RegardsFebruary 14, 2019 at 5:55 pm #559835
We fixed your license. Please go to the Help/Support page and click “[Check for API Update]”February 20, 2019 at 7:18 am #559868
Thanks, I can confirm that it is working now. As this has taken 3 months to be resolved, I would like that my licence period is extended for 3 months as I am starting now to be able to use the service.
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