SNAP reverted to unpaid and lost all settings

Forums SNAP – WordPress Plugin Forums SNAP reverted to unpaid and lost all settings

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  • #217536
    Mark N
    Participant

    My SNAP plugin reverted back to the free version and lost all of the connections I had made. Is there anything that might be causing this? A known conflict? Anything?

    If I don’t know why this happened I will need to figure that out before I can fix it.

    #220490
    Stefen Cheng
    Participant

    I’m also facing the same issue here, I tried to submit a ticket but was faced with a 403 Forbidden page error.

    Please help!

    #220619
    NextScripts.com
    Participant

    All settings (including your activation info) are saved in the WordPress database, wp_config table, NS_SNAutoPoster row. Most probably something corrupted your table.

    You can just restore the value of this row from the backup.

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