instagram error ?

Viewing 15 posts - 1 through 15 (of 21 total)
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  • #496936
    xaurus
    Participant

    Error message :

    Array ( [pgID] => [isPosted] => 0 [pDate] => 2016-03-30 01:06:40 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Tue, 29 Mar 2016 22:06:41 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=d9b10d1af7a008165d4299988d7e28cc; expires=Tue, 28-Mar-2017 22:06:41 GMT; Max-Age=31449600; Path=/ [1] => mid=Vvr8cQABAAFD-db3tzDZGfPv9pd5; expires=Mon, 24-Mar-2036 22:06:41 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => d9b10d1af7a008165d4299988d7e28cc [expires] => 1490738801 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => Vvr8cQABAAFD-db3tzDZGfPv9pd5 [expires] => 2090009201 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )

    Help me pls.

    #496941
    NextScripts.com
    Participant

    Two possible reasons.

    1. Your image is not ok. Please make sure your posts have images and those images are not broken or corrupted, not protected by some “hot-linking” protection service and valid for Instagram posting. (I.e. not animated gifs, broken, or some weird formats like .bmp, .eps or .tif

    2. You have HTML in the message format.

    #497251
    xaurus
    Participant

    i don’t understand image format. Previously published on my account featured with a visually added the official Instagram content I want to publish it. I am clicking on the Submit button to content editing Instagram page at the bottom but still the same error I’m getting. Individual pictures do I need to fix ?

    #497806
    xaurus
    Participant

    I’m trying to manually post but gives an error

    Y:[2016-04-03 11:49:31] – [Error] [IG – inst] – -=ERROR=- Array ( [pgID] => [isPosted] => 0 [pDate] => 2016-04-03 11:49:30 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Sun, 03 Apr 2016 08:49:31 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=a8a89f93376709c7b6f56baf58f1398c; expires=Sun, 02-Apr-2017 08:49:31 GMT; Max-Age=31449600; Path=/ [1] => mid=VwDZGwABAAGutz8_-YgsuiiuyOUC; expires=Sat, 29-Mar-2036 08:49:31 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => a8a89f93376709c7b6f56baf58f1398c [expires] => 1491122971 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => VwDZGwABAAGutz8_-YgsuiiuyOUC [expires] => 2090393371 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )
    [2016-04-03 11:49:30] – [-=== New Form Post requested ===-] [Form] – 1 Networks Array ( [0] => ig–0 )
    0

    #498272
    Kent
    Participant

    any fix for this? i have the same i problem.

    #498683
    xaurus
    Participant

    the problem continues. must update

    #498740
    NextScripts.com
    Participant

    Two possible reasons.

    1. Your image is not ok. Please make sure your posts have images and those images are not broken or corrupted, not protected by some “hot-linking” protection service and valid for Instagram posting. (I.e. not animated gifs, broken, or some weird formats like .bmp, .eps or .tif

    2. You have HTML in the message format.

    #498964
    Phillip
    Participant

    I have the same problem, and images are ok on my website all in jpg format. Works with google, wordpress, twitter, pinterest and all the others. Just not instagram Images are not protected by not protected by some “hot-linking” protection service. Only Instagram. please help . No html in the message, just plain. %IMG%

    [2016-04-10 13:14:19] – [Error] [Instagram ] – -=ERROR=- Image Upload Error, please see log klikop

    Test post ok

    Testing …

    SUCCESS

    Instagram
    Post link: https://www.instagram.com/p/BEBIxGdvuqT

    Your post has been successfully sent to Instagram

    #499127
    xaurus
    Participant

    You have written the same answer before. You can copy and paste the standard mesj . your response does not solve our problem.

    #499620
    Paul Buijs
    Participant

    Hi NextSxripts,

    Any answer on this? Experiencing the same issue here. Logging out helped once but the problem is back and logging out is not not alleviating the issue this time. Awaiting your help. Thanks.

    #499630
    NextScripts.com
    Participant

    It’s already answered twice above. We tried to investigate this issue with some clients who were sure that this answer is incorrect. Every time the reason was either broken image or HTML in text.

    Please make sure your image is fine and remove all HTML and complicated tags like %FULLTEXT% from the message format and it will work.

    #499652
    Paul Buijs
    Participant

    Sorry about that. I changed the text + image and it worked. The integration seems very finicky about what it will accept or not accept though. Could you please consider updating the FAQ with what kind of characters are not accepted in the message body? This might help alleviate frustrated users.

    #500253
    xaurus
    Participant

    Array ( [pgID] => [isPosted] => 0 [pDate] => 2016-04-19 16:01:23 [Error] => Something went wrong – ERROR -04- Array ( [headers] => Array ( [content-language] => en [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [x-instagram-ssl-everywhere] => True [pragma] => no-cache [cache-control] => private, no-cache, no-store, must-revalidate [date] => Tue, 19 Apr 2016 13:01:23 GMT [content-type] => application/json [set-cookie] => Array ( [0] => csrftoken=68d530043e5c38ece4117a4b9b3588a3; expires=Tue, 18-Apr-2017 13:01:23 GMT; Max-Age=31449600; Path=/ [1] => mid=VxYsIwABAAHYfpGWGfrHl_itgeMs; expires=Mon, 14-Apr-2036 13:01:23 GMT; Max-Age=630720000; Path=/ ) [connection] => keep-alive [content-length] => 84 ) [body] => {“status”:”ok”,”errors”:{“error”:[“Sorry, there was a problem with your request.”]}} [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => csrftoken [value] => 68d530043e5c38ece4117a4b9b3588a3 [expires] => 1492520483 [path] => / [domain] => i.instagram.com [max-age] => 31449600 ) [1] => WP_Http_Cookie Object ( [name] => mid [value] => VxYsIwABAAHYfpGWGfrHl_itgeMs [expires] => 2091790883 [path] => / [domain] => i.instagram.com [max-age] => 630720000 ) ) [filename] => ) )

    #500256
    NextScripts.com
    Participant

    Please see the answer in the FAQ – #4.2:

    Support FAQ

    #500266
    xaurus
    Participant

    Hi Keymaster; I could not somehow what you say . Please show the video as Article 4.2

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