Instagram Uploaded image isn't in the right format

[Jakub]

Hi I getting this error: ERROR -POST- Array ( [status] => fail [message] => Uploaded image isn’t in the right format )

I have image in post also set as feature image try all three image setting in account settings and stil get this. Test post work great.

[NextScripts.com]

Please make sure your image is in the JPG format and in one of the acceptable height/width ratios

https://help.instagram.com/1469029763400082

[DANIEL RUBENS SETO]

I am facing the same problem. Even when I am submiting the test post to Instagram (“Submit test post to Instagram”), I always receive this message, no matter what:
ERROR -POST- Array
(
[status] => fail
[message] => Uploaded image isn’t in an allowed aspect ratio
)
ERROR -POST- Array ( [status] => fail [message] => Uploaded image isn’t in an allowed aspect ratio )

I already tried all formats and options and the result still remains

[NextScripts.com]

>> I already tried all formats and options and the result still remains

What formats and options exactly have you tried?

[DANIEL RUBENS SETO]

I tried 1:1, 4:3, 16:9. This issue began to happen after the wordpress update to 4.61.

I tried all 3 image settings (crop, extend) in account settings too, but I always receive the same message. So, no matter the original image aspect, the plugin must extend or crop to get an acceptable format, right?

The test post is working now.

[NextScripts.com]

DANIEL RUBENS SETO please look at your ticket.

[DANIEL RUBENS SETO]

Which one? The #407060?

[matt]

Im having the same issues ever since the WP update.

[Author]

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