› Forums › NextScripts API Forums – Google+, Pinterest, LinkedIn, etc.. › Instagram Uploaded image isn't in the right format
- This topic has 7 replies, 1 voice, and was last updated 7 years, 2 months ago by matt.
- September 9, 2016 at 9:34 am #514869JakubParticipant
Hi I getting this error: ERROR -POST- Array ( [status] => fail [message] => Uploaded image isn’t in the right format )
I have image in post also set as feature image try all three image setting in account settings and stil get this. Test post work great.September 9, 2016 at 11:36 am #514873
Please make sure your image is in the JPG format and in one of the acceptable height/width ratiosSeptember 11, 2016 at 9:37 pm #514974DANIEL RUBENS SETOParticipant
I am facing the same problem. Even when I am submiting the test post to Instagram (“Submit test post to Instagram”), I always receive this message, no matter what:
ERROR -POST- Array
[status] => fail
[message] => Uploaded image isn’t in an allowed aspect ratio
ERROR -POST- Array ( [status] => fail [message] => Uploaded image isn’t in an allowed aspect ratio )
I already tried all formats and options and the result still remainsSeptember 12, 2016 at 12:53 am #514981
>> I already tried all formats and options and the result still remains
What formats and options exactly have you tried?September 12, 2016 at 8:28 pm #515031DANIEL RUBENS SETOParticipant
I tried 1:1, 4:3, 16:9. This issue began to happen after the wordpress update to 4.61.
I tried all 3 image settings (crop, extend) in account settings too, but I always receive the same message. So, no matter the original image aspect, the plugin must extend or crop to get an acceptable format, right?
The test post is working now.September 13, 2016 at 11:41 am #515060
DANIEL RUBENS SETO please look at your ticket.September 14, 2016 at 10:12 am #515090DANIEL RUBENS SETOParticipant
Which one? The #407060?September 21, 2016 at 3:19 pm #515391mattParticipant
Im having the same issues ever since the WP update.
- You must be logged in to reply to this topic.