› Forums › SNAP – WordPress Plugin Forums › SNAP for WordPress Version 3.3 stopped
- This topic has 6 replies, 1 voice, and was last updated 10 years, 9 months ago by Filippo.
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- March 9, 2014 at 9:15 am #162940FilippoParticipant
Hello,
just to let you know that after upgrading to the SNAP for WordPress Version 3.3 the plug-in has stopped to work.
Moreover, some days ago I sent you a message but I didn’t receive any reply. I have configured Cron Job in my ePanel, I have installed the pro version of your Social Networks Auto Poster but the problem is that 2 different posts are posted together every 2 hours (at a distance of 5 minutes from each other) instead of 1 post published every hour as configured on plugin settings.
I would like to know if there is a solution you can suggest to solve this problem.
Thank you very much
Filippo
March 9, 2014 at 9:21 am #162945FilippoParticipantJust to avoid misunderstanding, the new version of the plugin has stopped to work after 1 day (after the break from 23:00 to 08:00).
March 9, 2014 at 10:16 am #162973FilippoParticipantI made some change, eg. switched from post “old to new” to Randomly and now this is the result:
[2014-03-09 13:55:02] – [RE-Poster] [Facebook – FB] – Skipped – Excluded Day – 0
Every day of the week are selected so I don’t understand way skipped…
March 9, 2014 at 2:44 pm #163090Please contact support directly, we need to take a look at your site…
March 10, 2014 at 5:22 am #163776FilippoParticipantI have already opened a ticket without reply…moreover, it seems that ticket does not work correctly as it gived me a number like #XXX… etc.
I have already written to https://www.nextscripts.com/contact-us/ without answer…
On the website field I wrote a site where the plug-in has stopped to work. On the other sites the plug-in started to work but with the same problem mentioned before.
I am waiting for your kind reply.
Thank you very muchMarch 10, 2014 at 9:47 am #164029JamalParticipantI also have this same issue, I already put in a ticket but I haven’t received a response either…
March 11, 2014 at 2:30 pm #165673FilippoParticipantDear NextScripts KeyMaster,
I am still waiting for a kind reply…or for something that let me understand that this forum, opening a ticket, writing you and buying your plugin is a good value.
Regards
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