[NextScripts.com]

You can use the same app or you can create a new one. You won’t loose any posts unless you specifically ask the app to delete them.

[NextScripts.com]

The answer is in the FAQ – #2.1:

Support FAQ

Please let me know if you have any questions.
Ludwig Van Normainen
NextScripts.com

[NextScripts.com]

Please check the configuration instructions for each network. Plugin posts videos as videos where possible.

[kegnum]

They will fix it. I have had several issues over the years. It really can’t helped when you are dealing with so many different social sites. They have fixed every one. There was even one occasion when the programer logged into my WP site personally to fix an issue.

Have faith this company has on of the best customer service teams I have seen with WP plugins. They may not answer right away on their forum but it’s better that they fix this issues than give you lip service.

BTW there was just an update where this issue was fixed for me 😉

[JC]

No, I press the button immediately after entering the page without delay. And the same with the test button in the configuration.

[NextScripts.com]

-1 means you have waited too long and your ajax session has expired. Please refresh the page and try again.

[NextScripts.com]

We have great news.

After two weeks of making everyone crazy Facebook backed down on app review requirement. You no longer need to submit your app for review.

Everything (well almost everything) went back to way it was before Apr 30, 2014

The only new requirement from now on is that the facebook App, Facebook profile or page and the user who authorizes the app MUST belong to the same Facebook account.

Please see the Update #7 here for the complete story:
https://www.nextscripts.com/known-issues/facebook-issues/

SNAP for WordPress version 3.3.7 is compatible with new requirements. Please update if you have earlier version.

This issue is now closed.

PS: if you still experience the problem, just create a new app and make sure that Facebook App, Facebook profile or page and the user who authorizes the app belong to the same Facebook account

[Fran]

Hi, I’m having the exact same problem.
I’d submitted my app using precisely the same information given in the tutorial/instructions but it got rejected.

The reason sounded very familiar to the previous poster:
“You do not need to request these permissions because your blog or CMS is integrated with an app that you admin. As an App admin, you can already access these permissions and post to your Timeline or a page you admin. You can provide access to additional users by adding them as developers of your App.”

For publish actions:
“Web
You have requested excessive permissions based on the usage explanation you provided. Please ensure the information you request is not already available in public_profile information. You can find more information here.”

for manage pages:
“Web
You have requested excessive permissions based on the usage explanation you provided. Please ensure the information you request is not already available in public_profile information. You can find more information here.”

Does anyone know what else I can do to get permission??

It sounds like a generic machine generated response. Facebook are probably getting so many app requests that they don’t even bother to process them properly.

I’d really love to hear from anyone that’s had some success. This plugin is pretty useless to me without the facebook section.

[NextScripts.com]

If your post contain video it will attach it to YouTube post.

[Evan]

Ahh, thank you. I was hoping it would just repost videos 😛

[NextScripts.com]

It makes posts to your youtube feed. Example: https://www.youtube.com/user/nextscripts/feed

[fred]

same one on my install.

[Nathan]

@NextScripts Facebook rejected the Manage_pages and publish_actions when I submitted the app for review. They said that if this is my app, and these are my pages that I want to post to, then as a developer of the App, I should already have the permissions I need. I’m sorry I don’t have the exact feedback because it disappeared when I resubmitted. Perhaps there is a way to recode the plugin so it uses the fb app’s inherent permissions to make the post and not just any fb user that I set up in the SNAP plugin settings? FB says I can add users to my App’s developer role if I want additional users to post to my page. I’m not sure what how to insist that I need the Manage_pages and publish_actions.

[Jimmy Dearing]

I guess they don’t look at their forums for any issues.. They also aren’t answering their own trouble tickets as I submitted one on Sunday and haven’t heard a word back from them!

[Nathan]

Hi Thomas,

I’m having the same problem with the permissions being approved. What did you do to get the permissions approved? Or did you find a way to get SNAP to work without those permissions?

Thanks.

[Author]

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