Nicole

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  • in reply to: How to upgrade to SNAP 4.1.2? #558096
    Nicole
    Participant

      I’ve filed a support ticket about this. Feel free to delete this thread.

      in reply to: How to upgrade to SNAP 4.1.2? #558094
      Nicole
      Participant

        Hello again,

        It’s been EIGHT days since I’ve requested help with this, and I am following up with this to try to get this issue resolved.

        I have done everything as suggested by the Instagram Support FAQ here: https://www.nextscripts.com/2017/12/instagram-issues/ … and it suggests that my issue is resolved in version 4.1.2 of the SNAP Pro plugin, but I don’t see how to update the plugin anywhere.

        Can I *please* get some help with this? Is v4.1.2 just not released yet?

        I don’t know what else I can do at this point, other than just ask for a refund and find a different plugin to handle this, which I’d rather not do. I’d rather keep this plugin, since it pretty much set up already.

        Please… I am asking as nicely as I can, for at least *some sort* of response.

        Hope to speak with you soon.

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