If you are sure that app is live and not ins the sandbox mode and posts made by this app are still getting o views, then your app is corrupted.
Please try to delete the app and create a new one. Do not change any default settings. It will work.
We have hundreds of thousands of users of our plugin and I can assure you – posts made by the plugin are getting exactly the same number of views as manually created posts. Otherwise nobody would’ve used it.