Reply To: SNAP Pro and Multisite PROBLEMS

Forums SNAP – WordPress Plugin Forums SNAP Pro and Multisite PROBLEMS Reply To: SNAP Pro and Multisite PROBLEMS


Does anyone know how to get NextScripts’ attention on this???

I have the same issue – my multisite install of over a year stopped working about a month ago after an update, however when I login to my activation key is no longer listed for me to try re-entering it.

I opened a support ticket back on 9/5 that hasn’t even been touched, and also tried reaching out via their sales contact form, but to no avail. I paid $150 for my license to use the MU version of this plugin and according to their product page, Lifetime plugin upgrades are also included.

What does it take to get a response after they broke this plugin so that we can start using what we paid for again?