Api premium doesn't work

Forums SNAP – WordPress Plugin Forums Api premium doesn't work

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  • #559848

    Hi,

    We recently bought the SNAP Api Premium for WordPress, the problem that we find is that it isn’t activated on our wordpress installation:

    SNAP Pro WordPress Plugin (Lifetime License): Active;
    SNAP Premium API Service (All Networks): Inactive;
    Google+ and Pinterest API Library: Active (One time Payment – Lifetime License Promo)

    In your backend Logged in as paypal.com@david.scatigna.it:
    Products:
    SNAP Pro Plugin for WordPress – Lifetime license
    SNAP API RunTime for All Networks – Active Subscription
    Subscriptions:
    Subcription: (Credit Card) – sub_ETXZa3iKQvsSmF (Active) – SNAP APi (Runtime) with SNAP Pro WordPress Plugin
    Created: February 5, 2019
    Next Billing Date: February 5, 2020

    Payments:
    [Invoice] Feb 5, 2019 – $49.95 – SNAP APi (Runtime) with SNAP Pro WordPress Plugin (Stripe – ch_ETXZCAN0EpgRiO)

    Plugin Version: 4.2.8 [Pro]
    (One User, Multiple Accounts)
    API Version: 4.4.10 [ID:3193]

    Please fix my license, I have already open several tickets without answers!!!

    Best Regards,
    D.

    #559849

    Do you have pasted you activation key inside the plugin ?

    #559850

    Do you have pasted you activation key inside the plugin ?

    Yes, Moreover I reinstalled from scratch the plugin (deleting all the options).

    4 tickets, no answers.

    Best regards,
    D.

    #559865

    I’ve run into the exact same issue.

    I haven’t been given any indication that this is being looked at by anyone at all.

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