› Forums › NextScripts API Forums – Google+, Pinterest, LinkedIn, etc.. › Can’t authorise facebook after following FAQ support
- November 10, 2022 at 4:03 pm #firstname.lastname@example.orgParticipant
Hi, I am having a bit of trouble connecting to Facebook. The issue I am seeing is error 2.7. where I try to authorize my account but Facebook returns a black screen (Authorization error: “Can’t Load URL” or “Given URL is not allowed by the Application configuration” > Completely BLANK page right after you click “Authorize account”)
I have attempted to follow the support FAQ https://www.nextscripts.com/support-faq/#a27 but I was unsuccessful because “Use Strict Mode for redirect URIs” is greyed out and I cannot set it to no. I have the correct domain and URL in the 3 places on Facebook suggested by the support FAQ.
Do you know what else I need to do here so that I can turn off redirect URIs? Or can you suggest an alternative solution to connect my Facebook account?
I opened a ticket with support but I have not heard back.
Thank you for your time.November 17, 2022 at 7:24 pm #592463DeanWatkinsParticipant
It’s hard to tell right away, you need to study the issue in more detail
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