Can’t authorise facebook after following FAQ support

[christophers@ozemail.com.au]

Hi, I am having a bit of trouble connecting to Facebook. The issue I am seeing is error 2.7. where I try to authorize my account but Facebook returns a black screen (Authorization error: “Can’t Load URL” or “Given URL is not allowed by the Application configuration” > Completely BLANK page right after you click “Authorize account”)

I have attempted to follow the support FAQ https://www.nextscripts.com/support-faq/#a27 but I was unsuccessful because “Use Strict Mode for redirect URIs” is greyed out and I cannot set it to no. I have the correct domain and URL in the 3 places on Facebook suggested by the support FAQ.

Do you know what else I need to do here so that I can turn off redirect URIs? Or can you suggest an alternative solution to connect my Facebook account?

I opened a ticket with support but I have not heard back.

Thank you for your time.

[DeanWatkins]

It’s hard to tell right away, you need to study the issue in more detail

[Author]

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