- August 4, 2019 at 6:42 am #firstname.lastname@example.orgParticipant
For a few days my Facebook account is blocked when I use SNAP. FB then claims that someone uses my credentials. For security reasons, my account will be blocked. I have to change the password. Then SNAP will not work anymore because I have to use a new session ID (xs) first. As soon as I changed the account information of SNAP, my Facebook account will be blocked again. What can I do to make it work again?
jürgenAugust 15, 2019 at 11:11 am #email@example.comParticipant
Same issue here ! I’ve tryed with both native Facebook API and NextScripts API, same results ! With NextScripts, the same result happen whether you use session (created from an anonymous session) or user/password.
I had to disable all my facebook accounts and activate the jetpack option to automatically push to my business page… that’s really sad.August 16, 2019 at 5:17 pm #567769NextScriptsKeymaster
Please see the answer in the FAQ – #2.24: https://www.nextscripts.com/support-faq/#a24
All our scripts are installed on your server and your server makes posts to your networks directly. When you make a post your server logins to your account on your behalf and makes a post. The location that Facebook is asking you to confirm is a location of your server.
The further your sever from your home the more suspicious Facebook about that login. Please confirm that it was you. It might take several times and then Facebook will stop asking. Basically Facebook needs to mark your server IP as your “usual login” location. Once that happens, Facebook will stop with “suspicious activity” alerts.
Alternatively please try to use session instead of username password or vise versa.
Session Instructions: https://www.nextscripts.com/snap-nextscripts-api-for-facebook-configuration/#sessionOctober 20, 2019 at 5:10 pm #570498WordWeaver777@gmail.comParticipant
I am likewise having the exact same problem as the OP, and NextScript’s advice in https://www.nextscripts.com/support-faq/#a24 is not helping at all.
I have a SNAP Pro premium API subscription. I have three accounts set up for Facebook: one for my timeline, one for my page, and one for my group.
For years, my setup in SNAP Pro has worked fine with all three accounts for Facebook. My password and login are correct. I always update the session ID, etc. whenever it becomes necessary.
Then, towards the end of September, or perhaps early this current month, for the first time, I too began to receive multiple “Suspicious Activity” warnings. I was force logged out multiple times, forced to upload my personal ID to Facebook multiple times, and repeatedly forced to change my password. It was really getting ridiculous.
Then, on October 6, 2019, I was locked out of my account completely. Between then and now, I have uploaded my ID at least half a dozen times. Upon doing so, I always get the “promising” email from Facebook that they will contact me after they have examined my ID. They never do contact me. Thus, I have been cut off from my Facebook friends for 15 days now, and I have no idea when Facebook will let me back in, if ever. It is very discouraging, because I depend heavily on Facebook to drive people to my website.October 21, 2019 at 12:54 pm #570537DecisiveLiberty@pm.meParticipant
We are using the Pro version of SNAP and truthfully, after some testing, we fully believe the SNAP API has been junked by FB. The only way we see around all this is by creating an app, providing the requested video on how the app will work, submit then wait.
In our testing we used the session ID and User ID pulled from storage – EVERY time we posted something, even a test, the session ID changed – meaning FB does not want anyone posting via this method. The only way around that is a script that will pull the session ID every time we publish from SNAP to FB. That will only last until FB finds a was to block or kill the script from their end.
We are in the process of creating the video and given FB’s history not sure when they app will be, they say up to 5 days – we will see…
October 21, 2019 at 1:18 pm #570543WordWeaver777@gmail.comParticipant
- This reply was modified 4 years, 1 month ago by DecisiveLiberty@pm.me.
In our testing we used the session ID and User ID pulled from storage – EVERY time we posted something, even a test, the session ID changed – meaning FB does not want anyone posting via this method.
I suspect that what may possibly be happening there behind the scenes, is that you are being force logged out, which obviously will result in a new session ID being generated when you log back in again. Or maybe Facebook is surreptitiously logging you out and back in again — without you being aware of it — so that a new session ID is generated. The end result is that you will never be able to post on Facebook using SNAP Pro’s Auto-poster, since Facebook will always be one step ahead of you.
I can’t even get that far. As I said in my previous post, I have been locked out of my Facebook account for over two weeks now. Sometimes Facebook will send me a new code by email when someone makes a new comment on one of my previous FB posts. However, the minute I enter the code in the hope of being allowed back in Facebook again, I get the same old “Suspicious Activity” window, and then I am forced again to upload my ID, followed by the bogus message stating that they will contact me after examining my ID. Yeah Sure. Right. 🙁
Regarding making a Facebook app and hoping for the best, personally, I would not waste my time doing so. In case you are not aware of it. Some folks here — myself included — have gone that route and tried to get an app approved by Facebook. After several months of patiently waiting, the verdict finally arrives. Your app was not approved.
Of course, it is entirely up to you, but I wouldn’t.
If there is truly no way for NextScripts to work around this new block technique somehow, it really puts a damper on my willingness to pay $50 annually for the Premium API, because out of the nine social networks where I have some level of participation, Facebook is the primary social network I depend on for directing people to my website.
December 2, 2019 at 11:55 am #572096ThorParticipant
- This reply was modified 4 years, 1 month ago by WordWeaver777@gmail.com.
Log in incognito, copy the xs, update plugin settings, tell FB it was me that logged in on SNAP, close browser window without logging out.
Every 1-2 days my FB gets locked, I have to change PW and rinse repeat, I get a few chances to “Was this you” I click yes, but still locks it every time.
This has been going on for 40 days+ by now, at this point SNAP Pro is not a viable option for FB.
I understand this is a FB issue, but changes nothing on viability.July 5, 2022 at 7:48 pm #589675thegemexpoParticipant
Facebook stopped working several months ago, now instagram has also stopped working.
Getting little or no replay from support 🙁
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