FB comments not being imported

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  • #557280
    Vinson
    Participant

    Comments aren’t importing from Facebook. I’ve tried the instructions stated in other posts:

    • Clicking on “Posted on” then commenting. There are comments there, but it’s not showing up in the blog post even after manually importing.
    • Checking the log shows this: [2017-11-16 15:35:24] – [Comments Import] [ALL] – Checking for new comments now… Array ( [0] => 972 [1] => 957 [2] => 927 )
      [2017-11-16 15:35:24] – [**WARNING. Unhealthy Cron Request**] [ [More info] ] – Too far (948.75s) from the previous one. Now – 15:35:24 | Previous – 15:19:35| Cron called from <IP REMOVED> (WordPress/4.9; http://www.vnyzy.com)
    • Clicking on Import Comments shows a pop-up showing a VERY quick message “Checking comment on fb…” or something like that (it shows up and goes away too fast), then a Close button appears with nothing else in dialog box

    Note: I removed the IP address.

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