FED UP with the lack of Support

Forums SNAP – WordPress Plugin Forums FED UP with the lack of Support

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  • #451279

    Its been nearly a week with no support ticket answered

    We are customers, at least have the decency to respond!


    Finally got a reply…
    What a horrible canned response it was…. “Do you have enough Karma”
    Now I am waiting for proper support… this is gonna take a while…

    I will be submitting a complaint to the BBB very soon



    You were asked 3 questions that wee need answers so we could understand what happened.

    You answered exactly 0 of them.

    How exactly we can help you if you are not answering, just complaining?

    and yes, lack of karma points is #1 reason why people can’t post to reddit.

    How could we know if you are experienced reddit user or just registered ther yesterday if you are not answering our questions?

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