Problem with latest version 3.2.3

Forums SNAP – WordPress Plugin Forums Problem with latest version 3.2.3

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #132962
    Matt
    Participant

    I seem to be having issues with the latest version of SNAP.

    I have a multisite and have been using this product for months now without any issue. I generally update whenever I see a new version.

    Sometime in the last 24 hours though, the plugin has started causing issues and this coincides with updating. I updated via the Dashboard.

    I now get Internal Server Errors for admin-ajax when browsing any of my multisites that have the plugin activated. Not to mention when I go to the plugin settings page, I get the following…

    “This version of the plugin is not compatible with WordPress Multisite Edition. Please contact your Network Admin for the upgrade.”

    Any ideas?

    #133012
    NextScripts.com
    Participant

    What do you see in the SNAP panel in your SUPER Admin dashboard?

    #133075
    Matt
    Participant

    I’m not sure what you mean? I’m logged in as a super admin.

    And I only have SNAP activated on subsites.

    Is there anyway I can simply roll back to a previous version?

    #133084
    Matt
    Participant

    Please note this is the Social Networks Auto Poster PRO for WordPress Multisite (WordPress MU) plugin I’m talking about if that makes a difference.

    #133085
    NextScripts.com
    Participant

    You can’t have SNAP activated on the subsites. SNAP always MUST be “Network Activated”. SNAP has it’s own management for subsites.

    There is a main SNAP panel in the Super Admin Dashboard: (wp-admin/network/admin.php?page=NextScripts_SNAP.php)

    You can see in on this screenshot: https://www.nextscripts.com/images/sc/install-0045.png

    #133112
    Matt
    Participant

    OK, that seems to have been the problem. Prior to version 3.2.3, I had it activated on each subsite, not network activated.

    Network activating it caused me to have to re-enter my SNAP Activation key and everything seems to be fine now.

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.