Problem with latest version 3.2.3

[Matt]

I seem to be having issues with the latest version of SNAP.

I have a multisite and have been using this product for months now without any issue. I generally update whenever I see a new version.

Sometime in the last 24 hours though, the plugin has started causing issues and this coincides with updating. I updated via the Dashboard.

I now get Internal Server Errors for admin-ajax when browsing any of my multisites that have the plugin activated. Not to mention when I go to the plugin settings page, I get the following…

“This version of the plugin is not compatible with WordPress Multisite Edition. Please contact your Network Admin for the upgrade.”

Any ideas?

[NextScripts.com]

What do you see in the SNAP panel in your SUPER Admin dashboard?

[Matt]

I’m not sure what you mean? I’m logged in as a super admin.

And I only have SNAP activated on subsites.

Is there anyway I can simply roll back to a previous version?

[Matt]

Please note this is the Social Networks Auto Poster PRO for WordPress Multisite (WordPress MU) plugin I’m talking about if that makes a difference.

[NextScripts.com]

You can’t have SNAP activated on the subsites. SNAP always MUST be “Network Activated”. SNAP has it’s own management for subsites.

There is a main SNAP panel in the Super Admin Dashboard: (wp-admin/network/admin.php?page=NextScripts_SNAP.php)

You can see in on this screenshot: https://www.nextscripts.com/images/sc/install-0045.png

[Matt]

OK, that seems to have been the problem. Prior to version 3.2.3, I had it activated on each subsite, not network activated.

Network activating it caused me to have to re-enter my SNAP Activation key and everything seems to be fine now.

[Author]

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