- This topic has 5 replies, 1 voice, and was last updated 8 years, 7 months ago by Matt.
- February 10, 2014 at 8:00 am #132962MattParticipant
I seem to be having issues with the latest version of SNAP.
I have a multisite and have been using this product for months now without any issue. I generally update whenever I see a new version.
Sometime in the last 24 hours though, the plugin has started causing issues and this coincides with updating. I updated via the Dashboard.
I now get Internal Server Errors for admin-ajax when browsing any of my multisites that have the plugin activated. Not to mention when I go to the plugin settings page, I get the following…
“This version of the plugin is not compatible with WordPress Multisite Edition. Please contact your Network Admin for the upgrade.”
Any ideas?February 10, 2014 at 12:41 pm #133012NextScripts.comParticipant
What do you see in the SNAP panel in your SUPER Admin dashboard?February 10, 2014 at 3:46 pm #133075MattParticipant
I’m not sure what you mean? I’m logged in as a super admin.
And I only have SNAP activated on subsites.
Is there anyway I can simply roll back to a previous version?February 10, 2014 at 4:17 pm #133084MattParticipant
Please note this is the Social Networks Auto Poster PRO for WordPress Multisite (WordPress MU) plugin I’m talking about if that makes a difference.February 10, 2014 at 4:21 pm #133085NextScripts.comParticipant
You can’t have SNAP activated on the subsites. SNAP always MUST be “Network Activated”. SNAP has it’s own management for subsites.
There is a main SNAP panel in the Super Admin Dashboard: (wp-admin/network/admin.php?page=NextScripts_SNAP.php)
You can see in on this screenshot: https://www.nextscripts.com/images/sc/install-0045.pngFebruary 10, 2014 at 6:10 pm #133112MattParticipant
OK, that seems to have been the problem. Prior to version 3.2.3, I had it activated on each subsite, not network activated.
Network activating it caused me to have to re-enter my SNAP Activation key and everything seems to be fine now.
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