I have paid for the pro version of SNAP for WordPress and I am dissatisfied with the support that I have received on Ticket #862962 and on Ticket #863572. Ticket #863572 was closed with no response and Ticket #862962 has never been responded to.
In light of this failure to provide promised support, I sadly can no longer recommend the product. This is really too bad, because it doesn’t have to be that way. There’s just no way around it, though: the promises are being broken now.
– Tim Colling
However, now that I see that the promised support is not being provided, I am dissatisfied and