› Forums › SNAP – WordPress Plugin Forums › WordPress 3.8.1
- This topic has 2 replies, 1 voice, and was last updated 10 years, 8 months ago by Sven.
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- February 17, 2014 at 3:29 am #137335SvenParticipant
hello,
I did the update to WordPress 3.8.1. After the update I can’t display the snap plugin page.
The plugin it self works.Are there any know issues?
best regards, Sven
February 17, 2014 at 11:26 am #137668The most common reason for this is the amount of memory allowed for PHP on your server. Please check and make sure it’s not 32M or less. You need at least 64M, but if you have other plugins 128M or even 256M is recommended.
February 21, 2014 at 7:20 am #141371SvenParticipantis confirued already to 125M.
in the apache error log I found
/usr/local/www/fastcgi/timeoutftp.server” stderr: PHP message: WordPress database error MySQL server has gone away for query SELECT autoload FROM wp_options WHERE option_name = ‘_site_transient_update_core’ made by do_core_upgrade, Core_Upgrader->upgrade, delete_site_transient, delete_site_option, delete_option, referer: https://myurl.com/wp-admin/update-core.php
/usr/local/www/fastcgi/timeoutftp.server” stderr: PHP message: WordPress database error MySQL server has gone away for query INSERT INTOwp_options
(option_name
,option_value
,autoload
) VALUES (‘_site_transient_update_core’, ‘O:8:\\”stdClass\\”:3:{s:7:\\”updates\\”;a:0:{}s:15:\\”version_checked\\”;s:5:\\”3.8.1\\”;s:12:\\”last_checked\\”;i:1392981078;}’, ‘yes’) ON DUPLICATE KEY UPDATEoption_name
= VALUES(option_name
),option_value
= VALUES(option_value
),autoload
= VALUES(autoload
) made by do_core_upgrade, Core_Upgrader->upgrade, wp_version_check, set_site_transient, add_site_option, add_option, referer: https://myurl.com/wp-admin/update-core.php
/usr/local/www/fastcgi/timeoutftp.server” stderr: PHP message: WordPress database error MySQL server has gone away for query SELECT COUNT(NULLIF(meta_value
LIKE ‘%”administrator”%’, false)), COUNT(NULLIF(meta_value
LIKE ‘%”editor”%’, false)), COUNT(NULLIF(meta_value
LIKE ‘%”author”%’, false)), COUNT(NULLIF(meta_value
LIKE ‘%”contributor”%’, false)), COUNT(NULLIF(meta_value
LIKE ‘%”subscriber”%’, false)), COUNT(*) FROM wp_usermeta WHERE meta_key = ‘wp_capabilities’ made by do_core_upgrade, Core_Upgrader->upgrade, wp_version_check, count_users, referer: https://myurl.com/wp-admin/update-core.phpbut the myserver was always up. WP works without problems.
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