› Forums › SNAP – WordPress Plugin Forums › Facebook error on Premium SNAP
- This topic has 28 replies, 10 voices, and was last updated 1 year, 2 months ago by WordWeaver777@gmail.com.
- October 8, 2021 at 7:11 pm #588027
Thank you very muchOctober 12, 2021 at 12:13 am #588051
I have the same problem. It happened after the update to version 4.3.21 of the plugin and later to version 4.3.23. After downgrading to version 4.3.20, everything works.
Hello. Thank you for this solution. This problem actually began after Facebook experienced their hours-long global outage. It was right after that, on October 7th, that I could no longer autopost to my Facebook timeline, page or group. I immediately opened a new support ticket here concerning it. Ludwig has yet to respond. I just updated my ticket to let him know that this temporary solution works.
Thanks again for figuring this out for us. Much appreciated.October 13, 2021 at 11:14 am #588064
Why isn’t he replying? Why not just release a new API version?October 13, 2021 at 11:25 am #588066
I just wanted to remind everyone that if you temporarily downgrade to 4.3.20, you need to remember to disable the automatic update option for the SNAP Pro plugin on the main plugins page. Otherwise, WordPress will update the plugin right back to 4.3.23 again, thus recreating the same FB autoposting problem.
This is exactly what happened to me. Thus, I had to reinstall 4.3.20 again, and then immediately disable automatic update for the plugin.October 13, 2021 at 11:34 am #588067
there is no simple way of downgrading, you have to go through a messy route of FTP – it’s ridiculous that Ludwig isn’t replying to us here.October 13, 2021 at 12:09 pm #588070
Actually, downgrading for me is VERY easy and just takes a minute, the reason being that I run my own web server.
All I have to do is unzip the old version, and then drag the resulting folder over to the plugins folder on my other iMac where I run my web server.
I just let it overwrite the 4.3.23 folder, and 4.3.20 immediately takes effect.
It doesn’t even involve FTP.October 13, 2021 at 8:52 pm #588072TIAGO JOSE DE SOUZAParticipant
thank you very much, the developers themselves don’t respond to us, they don’t care, 0 support, you saved us.October 14, 2021 at 6:33 pm #firstname.lastname@example.orgParticipant
Same problem here. How can i downgrade to the previous API version?
Next month , i should re-new my annual fee but support is that horrible that they will kill themselves. So pitty.October 16, 2021 at 5:24 pm #email@example.comParticipant
any update? anyone?November 4, 2021 at 12:11 pm #firstname.lastname@example.orgParticipant
where can you get the older versionNovember 4, 2021 at 12:49 pm #588230
You will find a link for it on page 1 if the comments for this topic.
However, let me point out that while 4.3.20 worked for me for several days, so that I was able to simultaneously autopost to my FB timeline, page and group, immediately after Facebook had that hours long global outage a while back, SNAP Pro once again stopped working completely on Facebook for me.
In other words, I can no longer autopost to my FB timeline, page or group. So it was a short-lived victory.
In contrast, SNAP Pro still autoposts to Twitter, Tumblr, Pinterest, LinkedIn and Instagram.November 9, 2021 at 2:29 pm #email@example.comParticipant
Please, send link to older version that is workingNovember 10, 2021 at 5:36 am #firstname.lastname@example.orgParticipant
Please, send link to older version that is working
Here is 4.3.20 version:
https://drive.google.com/file/d/11Eg02GIYS6-uXIa8VcK3OdmfzHd_DL8j/view?usp=sharingJanuary 5, 2022 at 1:17 am #588701
Well folks, as I said in another post, I finally reached my tipping point. Thus, I decided to have a look at the “FS Poster” plugin, as had been recommended by another user here. After exchanging a few emails with the developer of the “FS Poster” plugin, and asking them a few questions, I decided to take a chance with it. Thus, I made a one-time payment of $45.00 for a lifetime license. After some initial setup confusion — probably because I was new to the plugin — I finally figured everything out. So, I am happy to report that I can now simultaneously autopost to the social networks listed below, using the “FS Poster” plugin. Once I am certain that “FS Poster” will continue to work, I intend to terminate my annual subscription to SNAP Pro. Quite frankly, I think I have given Ludwig and his team sufficient time to work out the various issues I have been having for many months now, as well as time to improve their level of support, which has been dismal as of late. With “FS Poster” I am autoposting to these social networks:
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