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Please contact us if you have any questions.

If you have technical problems we would recommend you to open a Support Ticket.
Have some general questions? Please see the General FAQ

[April 29, 2015]

[Facebook] Are you getting one of those errors?
(#283) Requires extended permission: manage_pages
(#200) Requires extended permission
(#200) The user hasn’t authorized the application to perform this action


Facebook moved EVERYBODY to the API 2.3 on April 30, 2015. If you got one of those errors you were on API 1.0. SNAP Plugin is compatible with API 2.3 ONLY starting from version 3.4.16. Please update your plugin to the latest version and re-authorize Facebook.

If you have a technical problem please open a Support Ticket instead. You will get an answer much faster.

Also please check the Technical Problems Troubleshooting FAQ Most probably the answer to your problem is already there.

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