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Instagram issues

Instagram issues

Instagram made some very big changes to authentication process. About 70% of our users are affected by them.

Before the changes the process was quite simple:

Sometimes Instagram decided that login from SNAP is “unusual” and asked for confirmation. You just had to open Instagram on your phone and tap “This was me” button on “We have detected an unusual login attempt” screen.

The process become much more complicated now. Instagram is treating different accounts differently. Here is our analysis based on our user data:

  1. About 30% of accounts are not affected by the change at all. They work as they worked before.
  2. About 45% of accounts require to enter the code from email or SMS. SNAP supports this type of authentication starting from versions: SNAP Plugin 4.1.1 and SNAP API 4.0.37.
  3. About 15% of accounts require to enter the code from email or SMS and confirm the “unusual” location from the phone. SNAP supports this type of authentication starting from SNAP API 4.0.42.

    You are in this category, if you saw this error:

    {“message”: “login_required”, “logout_reason”: 3, “status”: “fail”}

    Once you get API 4.0.42 update, SNAP will ask for code confirmation and then you will see the message:

    You’ve got checkpoint! Please login to Instagram from your phone and confirm the login or action before trying to post again

    Please open Instagram on your phone and confirm the the “unusual” location. SNAP will work fine after that.

  4. About 10% of accounts got demoted to the lowest trust status. You are here if you got an infinite loop of confirmations or empty errors. “Infinite loop” means that once you are successfully passed either code confirmation, you immediately asked to do that again. Please do not confuse “code infinite loop” that you might get with SNAP Plugin 4.1.1 and SNAP API 4.0.42 with “unusual” location infinite loop that almost everyone got before SNAP Plugin 4.1.1 and SNAP API 4.0.37.

    There are two reasons for this: Your IP belongs to the hosting provider with the big number of abuse complains and/or your account got a lot of spam or abuse complains. About half of the accounts affected by “Infinite loop” or empty errors could be recovered using real mobile IPs. This means you MUST confirm your account location from the smartphone connected to the mobile network. Please disable WIFI and login to Instagram from LTE/4G/3G/EDGE network. Alternatively you can try to find “mobile” proxy.

Please see here for more detailed info about all recent Instagram problems: Instagram issues and how to fix them

[Update – February 6, 2018] Instagram made some additional changes to it’s infrastructure Feb 1-5. Those changes were causing some new errors and problems. Please see updated Instagram issues and how to fix them page for the fix instructions.

Are we done?

Instagram was acquired by Facebook 6 years ago. It looks like they finally started integrating Instagram in the Facebook infrastructure. It’s obviously a lot of work and a lot of changes, so new issues could appear or existing fixes could stop working. We will continue to watch the situation and release new updates once necessary.

If you have an issue that is not listed here or one of the fixes is not working, please check the Known Issues before opening a ticket.

Instagram “checkpoint_required” Issue (Fixed) and SNAP Plugin for WordPress Version 4.1.1

Instagram “checkpoint_required” Issue (Fixed) and SNAP Plugin for WordPress Version 4.1.1

Sometimes Instagram decides that login from SNAP is “unusual” and asks for confirmation. Until yesterday, you just had to open Instagram on your phone and tap “This was me” button on “We have detected an unusual login attempt” screen. Yesterday this stopped working. Instagram is still asking you to confirm the login, but confirmation has no effect on the actual login anymore. You are still going to be told that “checkpoint_required” next time you try to use SNAP.

So we had to switch to a different way of Instagram account confirmation. Please update your plugin to the version 4.1.1. When you click “Send test post to Instagram” and Instagram decide that your login is “unusual”, you will be asked to enter the code. Please check your Instagram email or phone message for the code and enter it. SNAP will be working fine with Instagram after that.

How to Fix “checkpoint_required” issue:

1. Make sure you have SNAP Plugin at least version 4.1.1 and API at least version 4.0.37.
2. Go to Instagram account settings and click “Send Test Post” button.
3. Plugin will ask you for a code. “Do not close that window!”. Check your email or phone, get the code, enter it.
4. It will work fine after that.

Update: There are few more issues with Instagram. Please see the status here: Known Issues

== Changelog ==

= 4.1.1 [12/08/2017] =

* New – “SNAP Quick Post” custom post type is now available in reposter.
* Improvement – Better protection against duplicates.
* Improvement/Bug Fix – [Instagram] We have added a different way of dealing with “checkpoint_required” message.
* Bug Fix – [StumbleUpon] “Invalid Token” issue.

You can install it directly from your WP Admin panel or download it from WordPress.org

New Release: SNAP Plugin for WordPress Version 4.1

New Release: SNAP Plugin for WordPress Version 4.1

SNAP for WordPress Version 4.1 has been released. This version adds support for WPML and Polylang in filters and one new network – Messenger Line. It also eliminates the necessity to “Save” WordPress post after making changes to SNAP message format.

== Changelog ==

= 4.1.0 [12/05/2017] =

* New [Beta] – WPML and Polylang support in Filters.
* New Network – Messenger Line (line.me)
* New/Improvement – [Post Edit] – All changes are saved instantly. No more “Please save the post to apply changes”.
* New/Improvement – [Import/Export Accounts] – There are 4 options now – Export All, Export Selected, Import and replace, Import and Merge
* New – [Instagram] “Default Image” field in settings.
* Improvement – PHP 5.3 compatibility. (It still works better on PHP 5.6 and 7+)
* Bug Fix – [Facebook] & instead of & in the “Additional URL Parameters”
* Bug Fix – [Twitter] Option “Dash” has been removed from “Replace spaces in hashtags with …” because Twitter no longer supports dashes in hashtags.
* Several minor bug fixes.

You can install it directly from your WP Admin panel or download it from WordPress.org

New Release: SNAP for WordPress Version 4

New Release: SNAP for WordPress Version 4

SNAP for WordPress Version 4 has been released. This is the biggest SNAP update ever. Almost 100% of the code was re-written.

– New Autoposting Engine. Faster and 180% more efficient engine. It takes less memory and resources to preform autoposting jobs.
– Old Posts Auto-reposting. Automatically post your already existing posts to your social media accounts.
– Filters. Filters allow you to post only specified categories, tags, post types, etc… to each Social Network account.
– Query/Timeline. New dedicated page to see all future jobs – postings, re-postings, scheduled and queried posts.
– New mobile friendly Interface. New interface is easier to use and much more mobile friendly.
– WordPress Multisite Support. SNAP is now WordPress Multisite Network Compatible. Yes, even free and “Pro” versions will work on one site in the WordPress Multisite Environment

Please see here for more details about Version 4: Version 4 Features

You can install it directly from your WP Admin panel or download it from WordPress.org

SNAP WordPress Plugin Version 4 Beta 1

SNAP WordPress Plugin Version 4 Beta 1

The final release date for the long awaited SNAP WordPress Plugin Version 4 is set for October 1, 2017. The first closed beta version is available today. The first public beta version will be available on August 31, 2017.

Here is the full release schedule:

Version 4 Release Roadmap/Schedule

[Closed Beta Testing]

August 10, 2017 – SNAP WordPress Plugin Version 4 Beta 1
August 17, 2017 – SNAP WordPress Plugin Version 4 Beta 2
August 24, 2017 – SNAP WordPress Plugin Version 4 Beta 3

[Public Beta Testing]

August 31, 2017 – SNAP WordPress Plugin Version 4 Beta 4
September 7, 2017 – SNAP WordPress Plugin Version 4 Beta 5
September 14, 2017 – SNAP WordPress Plugin Version 4 Beta 6 (Release Candidate 1)
September 21, 2017 – SNAP WordPress Plugin Version 4 Beta 7 (Release Candidate 2)

[Final Release]

October 1, 2017 – SNAP WordPress Plugin Version 4.0 (Final Release)

Facebook is dropping support for manual setting of shared/attached links info

Facebook is dropping support for manual setting of shared/attached links info

Update – July 21, 2017
In order to comply with new Facebook API, ability to manually set “shared link info” has been removed from SNAP Version 3.8.6. Also SNAP implementation of OG tags has been improved a bit, but we are still recommending to use more powerful solutions.


Here is the Facebook announcement – API Change Log: Modifying Link Previews

Facebook API 2.9 update came with deprecation of support for manual setting info of shared/attached links – Facebook API 2.9 Changelog

This is exactly the part of the Facebook API SNAP was using to set shared/attached links info when “Plugin/API” or “Set your own” option is selected in the “What should fill attachment info” field.

Facebook API 2.9 made those fields 90 days deprecated. That means all apps stopped posting that info on July 18, 2017.

The only option left is “Facebook” that uses OG metatags. Please set your OG metatags correctly. There are dozens of plugins that can do that.

XING Autoposting – New NextScripts Premium API

XING Autoposting – New NextScripts Premium API

XING has recently decided to discontinue its official free API.

Today we are introducing the better alternative – new NextScripts Premium API for XING. Unlike the API from XING that was able to make posts to profiles only, NextScripts Premium API for XING can post to profiles, company pages, and groups.

All current API subscribers are getting it for free today. SNAP WordPress Pro plugin users can use it starting from version 3.7.16 (API 2.27.0). SNAP Pro API and SNAP Light API users should download package version 28 (API 2.27.0)

read more…

New Release: SNAP for WordPress Version 3.7.10.Beta

New Release: SNAP for WordPress Version 3.7.10.Beta

UPDATE (Jan 20, 2017). Version 3.7.11 has been released to WordPress.org plugin repository. it has all code from this beta along with some fixes. Please update your plugin.
————-
New beta version is available for download. Two most popular networks Facebook and LinkedIn just got a completely new configuration interfaces.

You can get beta version from here: SNAP for WordPress Version 3.7.10.Beta (No longer available)
Just upload it to your plugins directory replacing current files or delete your current SNAP version install it from WP Admin. (That will not delete or anyhow affect your currently configured networks and settings).
Since it’s a beta version, please make a backup before upgrading and please report any issues right away.

read more…

New Release: SNAP for WordPress Version 3.7

New Release: SNAP for WordPress Version 3.7

SNAP for WordPress Version 3.7 has been released. This version adds support for two new networks.

1. Weibo. Biggest Chinese Microblogging Service. You can post your messages and images.

2. MailChimp. One of the most popular email marketing tools. You can send your blogs as email campaigns to specific subscribers.

Version 3.7 also has cleaner and less cluttered interface for both settings and “new post” page, new “Post to all checked networks” button on the published post page, new categorized list of networks on the “Add New Network” page.

You can install it directly from your WP Admin panel, download it from NextScripts or from WordPress.org

Autoposting to Instagram

Autoposting to Instagram

Instagram Autoposting is coming to SNAP!

3 years ago we wrote an article explaining why Instagram was not supported. Instagram was accepting images only from the phones and other mobile devices and there was no way to post there from the website or API. Since then we were considering creating our own API for Instagram. Well, today we are announcing it.

NextScripts API for Instagram will be available for all active API subscribers* Friday March 5, 2016 as part of the Universal API.

More info as well as demo is here: SNAP: Autoposting to Instagram

Clarification:
Autoposting to Instagram is available to all active SNAP API subscribers. Active SNAP API subscriber is anyone whose last payment for SNAP API was less then a year ago.
Instagram autoposting is available in all SNAP API versions including “Pro”, “Light” and “Run-Time”(this one is included with “Pro” WordPress plugin)
Clarification #2: Who is getting Instagram?
SNAP API Pro Subscribers – Yes
SNAP API Light Subscribers – Yes
SNAP Pro WordPress plugin users who subscribed to RunTime API – Yes
SNAP Pro WordPress plugin users who chose “One time payment” option after March 5, 2015 – Yes (but will loose it on the payment anniversary)
SNAP Pro WordPress plugin users who chose “One time payment” option before March 5, 2015 – No
SNAP Free WordPress plugin – No